Lenze AC Tech | Support | Technical Support
 

Technical Support

 
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The International Technical Support Team provide product support and application know how to all Lenze offices and distributors outside of the AMERICAS.

The team have a wealth of experience in the General Purpose Industry and can apply their knowledge and experience to virtually any General Purpose Application, furthermore we are also continuously producing simple to use and understandable documentation in the form of product guides, application examples and knowledgebase documents to ensure applying the drive is always as easy as possible.

Respond within 24 hours

 

Contact details for individuals are available on the "contact details" page, however, for those times when an urgent answer is needed to a technical question use the "Respond within 24hrs" form.

Questions submitted are prioritised and a member of the Technical Support team will respond within 24hrs*

24 hour access Click on the logo to access the form

* Every effort will be made to answer within 24hrs subject to UK national holidays and staffing levels

FAQ's

 

Please also find answers to the most frequently asked questions for each product by clicking on the product type below :

                      

Knowledgebase

 

The knowledgebase library contains generic information and guidance on how best to use drives and motors in applications

  Topic
Guides index
Info. icon EMC - Electro Magnetic Compatibility and Harmonics
Info. icon Long Motor Cables
Info. icon Supply Line Reactors
Info. icon Dynamic braking
Info. icon Earth Leakage Current
Info. icon NEMA and IP Ratings
Info. icon Understanding Open Collector Outputs
The Application of Line Reactors with AC Drives
A Practical Guide for Use of Lenze SMD Inverter Drives
Use of earth Leakage Circuit Breakers with Variable Speed Drives
Advantages of using AC Drives with Conveyors
Understanding IEC Motor Data Plates
dv/dt effects on motors insulation